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Documentation / Account

Profile & Account

Update your account details, change sign-in credentials, and prepare for account deactivation.

Open Dashboard → Settings to manage your account. These are web-account settings, not the desktop's project or editor preferences.

Editing Your Profile

  1. In Profile, update Full Name.
  2. Select Save Changes.
  3. Wait for confirmation that the update succeeded.

Use the fields shown in your current account. Do not rely on older beta instructions for unique usernames or public profile URLs.

Changing Your Email

  1. In Profile, select Change beside Email.
  2. Enter the new address and select Update.
  3. Complete the requested identity confirmation.
  4. Follow the confirmation email instructions, then verify the address shown in Settings.

Keep access to your current address until the change is confirmed. If you cannot complete verification, contact hello@buildwithtrace.com rather than creating a second account to recover this one.

Changing Your Password

In Security, use the password-change control and provide your current password, new password, and confirmation. Follow the requirements shown in the form and wait for success before treating it as changed.

If you do not have or cannot remember a password, use the recovery option on the login page instead. Email-link sign-in is a separate available sign-in method.

Account preferences

Settings also provides account preferences such as appearance and notifications. Review each control's confirmation before leaving. Web appearance preferences do not necessarily change the desktop editor's theme.

Deleting Your Account

The dashboard's Delete Account action deactivates sign-in and platform access. It is not confirmation that every stored record has been permanently erased.

Before proceeding:

  1. Save and back up local projects, keeping .kicad_pro, native .trace_sch/.trace_pcb, paired .xo files, and required libraries together.
  2. Open Billing, cancel any subscription you want to stop, and confirm the cancellation and effective date in the billing portal.
  3. Resolve any active cloud-project or ordering work and arrange any needed team handoff.
  4. In Settings, find Delete Account, read the confirmation, and proceed only when ready to lose access.

Account deactivation attempts subscription cancellation, but it can finish even if cancellation fails. Do not use deactivation—or its displayed account status—as proof that future charges have stopped.

Local files remain on your device. Cloud-data erasure is a separate request; this action does not establish a 30-day purge. Contact hello@buildwithtrace.com for an erasure request or an uncertain cancellation, and review the Privacy Policy.