Use a sign-in link to access your Trace account without entering a password.
How It Works
- Open the Trace login page.
- Select Sign in with email link instead.
- Enter your account email and complete the checks shown on the form.
- Select Send sign-in link.
- Open the email for that address and follow the sign-in link promptly.
- Confirm that the dashboard shows the intended account.
Follow the expiration stated on the sign-in screen or email. If the link is expired or already used, return to login and request a fresh one.
Signing in to the desktop or plugin
Start sign-in from the application you want to use. Complete browser authentication and follow any return-to-app prompt.
An email-link flow may finish in the browser without signing in the application. Check the application's account state; if needed, start its sign-in flow again from the now-authenticated browser. Do not paste a sign-in link or token into chat.
Troubleshooting
- No email: Check spam/junk, confirm the exact address, and allow time for delivery. If sending is limited, wait before requesting another link.
- Invalid or expired link: Request a new link from login and use the new email promptly.
- Wrong account: Sign out, return to login, and enter the intended account's email.
- Browser signed in, app still signed out: Check the return-to-app prompt and use the application's sign-in control. Contact support if it still does not complete.
See Troubleshooting for connection problems or email hello@buildwithtrace.com with the error and approximate time.
Security
Treat a sign-in link as a credential. Do not forward it, post it in a screenshot, or send it to support. Request a link only from the official login flow, and check the destination before opening an unexpected email.
For password and email changes, see Account settings.