Service Status
Check the real-time operational status of all Trace services at:status.buildwithtrace.com
Live dashboard showing uptime, incidents, and maintenance windows.
Monitored Services
| Service | What it does |
|---|---|
| API | Backend that powers AI chat, versioning, billing, and all authenticated features |
| AI Engine | LLM orchestration (Claude via AWS Bedrock) for schematic/PCB design assistance |
| Authentication | Login, signup, token refresh, OAuth flows |
| Storage | Schematic versions, crash reports, file uploads |
| Autoroute | Cloud-based PCB autorouting service |
| Symbols Platform | symbols.buildwithtrace.com catalog and AI generation |
| Footprints Platform | footprints.buildwithtrace.com catalog and AI generation |
Status Indicators
- Operational — Service is running normally
- Degraded — Service is functional but slower than usual or has intermittent issues
- Outage — Service is unavailable
- Maintenance — Planned downtime for upgrades
Incident Notifications
When an incident occurs, it’s posted to:- The status page (updated in real-time)
- Our Discord server in the #status channel
If You’re Experiencing Issues
- Check status.buildwithtrace.com first
- If all services show “Operational” but you’re still having problems, the issue is likely on your end — see Troubleshooting
- If you’ve found a new issue, report it at support@buildwithtrace.com