> ## Documentation Index
> Fetch the complete documentation index at: https://docs.buildwithtrace.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Platform Status

> Check real-time service status and incident history

## Service Status

Check the real-time operational status of all Trace services at:

<Card title="status.buildwithtrace.com" icon="signal" href="https://status.buildwithtrace.com">
  Live dashboard showing uptime, incidents, and maintenance windows.
</Card>

## Monitored Services

| Service                 | What it does                                                                     |
| ----------------------- | -------------------------------------------------------------------------------- |
| **API**                 | Backend that powers AI chat, versioning, billing, and all authenticated features |
| **AI Engine**           | LLM orchestration (Claude via AWS Bedrock) for schematic/PCB design assistance   |
| **Authentication**      | Login, signup, token refresh, OAuth flows                                        |
| **Storage**             | Schematic versions, crash reports, file uploads                                  |
| **Autoroute**           | Cloud-based PCB autorouting service                                              |
| **Symbols Platform**    | symbols.buildwithtrace.com catalog and AI generation                             |
| **Footprints Platform** | footprints.buildwithtrace.com catalog and AI generation                          |

## Status Indicators

* **Operational** — Service is running normally
* **Degraded** — Service is functional but slower than usual or has intermittent issues
* **Outage** — Service is unavailable
* **Maintenance** — Planned downtime for upgrades

## Incident Notifications

When an incident occurs, it's posted to:

* The [status page](https://status.buildwithtrace.com) (updated in real-time)
* Our [Discord server](https://discord.gg/UNUvQxneCr) in the #status channel

## If You're Experiencing Issues

1. Check [status.buildwithtrace.com](https://status.buildwithtrace.com) first
2. If all services show "Operational" but you're still having problems, the issue is likely on your end — see [Troubleshooting](/resources/troubleshooting)
3. If you've found a new issue, report it at [support@buildwithtrace.com](mailto:support@buildwithtrace.com)